1. E-mail to Allison
Dear Allison,
I understand you reaction, but your e-mail to Ken is probably not the most effective way to eliminate the problem. On the other hand, he is an important part of our group and the project can`t be fully finished without Ken`s participation. I suggest to calm down and then talk to Ken face to face. Our goal is to explain Ken without blaming him the importance of working collaboratively on this catalog. Probably he does not fully understand how his behavior slows down group productivity. He needs better organization of his time in order to be more punctual. A better way to reach an agreement is to suggest a set of rules we all should follow during our work on e-catalog, like: everyone should come to the meetings and do it on time; we should devote certain amount of time to the project and never come unprepared; in order to respect our dedication and hard work, no cell phones should be used during the meetings.
Let`s try our best to avoid a conflict and concentrate on results. We should talk to Ken as soon as we can. Answer what you think about my idea,
Elena.
2. Memo to the Colby Larson
To: Ms. Colby Larson
Green Flag Solutions` Vice President of Development
Re: Interdisciplinary teamDevelopment of e-catalog for Brooks
Dear Ms. Larson,
As you know, Allison,Ken and I were assigned by you to develop an e-catalog for the Brooks request. We appreciate your trust and do our best. Unfortunately, Ken, customer sales representative, does not dedicate enough time and efforts to the project. He already has missed two out of three meetings, has been late and unprepared to another one. Allison and I tried to resolve the conflict personally with Ken, but he did not respond well to our communication. It seems like the project is going to be slowed down if Ken`s behavioral pattern will continue.
As a prove of existing problem I attached a few e-mails which reflect our attempts to work collaboratively with Ken and his responses.
We would really be grateful for your help in resolving this conflict so our performance as a team won`t suffer.
Sincerely,
Elena
Reminder for Final
16 years ago
Elena,
ReplyDeleteOverall, very well-formatted and well-articulated responses, both to #1 and #2.
I would suggest being just a tad more cautious in my e-mail to Allison, and not tell her to "calm down," which may insinuate to her that you are not on her side and that she is over-reacting. You do a good job of sorting it out to her afterwards, diplomatically (especially towards Ken, which is smart), but you might want to validate Allison more, so she doesn't feel irrational.
In #2, watch for your sentences, as there are some syntactical errors that might reflect badly towards the boss. An example: "As a prove" should be, "As proof...."
That all said, well done.
Grade: 15/15
Elena pleas call or email me @ gbd2@cpmcast.net so i know exactly what to do for our group project
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